Commercial Disclosure
Name
JAPAN SHOP FUJI
Address
514-19 Nakano, Fuji, Shizuoka, 417-0809, Japan
Phone Number
+81-90-1108-7193
Email Address
Head of Operations
Fazyl Akhmedzhanov
Type of Goods
We offer a wide range of products including cosmetics, dietary supplements, technology, garden supplies, sweets, household goods, and clothing. Please note that we do not sell cigarettes, alcohol, medications, or any other prohibited items.
Transaction Currency
All transactions are processed in US dollars.
Security Capabilities and Policy for Transmission of Payment Card Details
We use Stripe, a secure and trusted payment processing service, to handle all transactions. Your payment details are securely transmitted and we do not have access to your card information.
Payment Methods
We accept a range of payment methods to accommodate our customers worldwide. You can make your payment using any of the following methods:
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Credit Cards: We accept all major credit cards Visa, Mastercard, American Express, Discover, Diners Club, Union Pay, Maestro and JCB.
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PayPal: We also accept payments through PayPal. When choosing this method, you will be redirected to the PayPal website to 'Log In' and review the amount shown before clicking 'Pay Now'. Once this transaction is complete, you will then return to our website.
Please note that all payments are processed in US dollars.
Payment Period
Credit card payments are processed immediately.
Customer Service
Our customer service team can be reached via phone at +81-90-1108-7193 or by email at info@japanshopfuji.com.
Return & Refund Policy
We will issue a refund if the product does not match the description, if the product does not reach the customer, or if it arrives in a damaged condition. Please note that a refund will only be issued if the customer returns the product. The time required for a refund depends on the credit company and may take a month or longer.
Legal Restrictions
We are unable to ship to Russia due to sanctions. We also comply with Japanese law and do not ship items that are prohibited, such as sports drinks, cigarettes, and medications, as well as items containing flammable gas or containing more than 24% alcohol.
Consumer Data Privacy Policy
We value your privacy and will not use your information in any other places without your consent. More detailed information can be found in our Privacy Policy.
Shipping Policy
We do not ship products to Russia due to sanctions. Additionally, we adhere to Japanese laws and do not ship prohibited items such as alcoholic beverages, cigarettes, medications, items containing flammable gas, and items containing more than 24% alcohol. Orders are processed and shipped within 10 days, and a tracking number will be provided to the customer upon shipment. The delivery times typically range from 8 to 30 days depending on the destination country and the workload of the postal service.
Shipping Costs
We have a flat-rate shipping fee that applies to all orders. However, for orders over $150, we offer free shipping. The exact shipping fee is calculated at checkout.
Promotion Terms and Conditions
We currently do not run any promotions or discounts.
Price
Prices are clearly stated on each product page and are inclusive of consumption tax. All transactions are processed in US dollars.
We are in touch
Write to us and we will contact you as soon as possible.
